A new website aims to help parents make healthier decisions for their children, around common illnesses and injuries pediatricians see in emergency.
HEAL, was developed by Alberta Health Services and emergency pediatricians in Edmonton and Calgary
Pediatric emergency medicine physician, Dr. Robyn Hutchings says the website has videos hoping to make the emergency room less scary.
“The videos really just sort of explain, who you’re going to meet when you come to the emergency department, what the rooms look like, who you’re going to see and a little bit of the procedure in terms of where you go through triage, seeing a nurse, a physician or a respiratory therapist or a nurse or whoever it might be. So they just hope to help to make the emergency department a little less of a scary place.”
She says one of the reasons the site was developed was because of the amount of misinformation pediatricians were hearing.
“We recognize as well that it can be really confusing when you have information coming at you from so many different angles. So, family members will tell you one thing, friends will say something else, Google will say something completely different and it can be really difficult to figure out what information is trustworthy.”
She says the site aims to help parents make healthier decisions for their children.
“Especially in terms of if you’re there with a child who has croup and you’re wondering do I need to be seeing an emergency department or not. That’s part of the reason that a lot of the information on there has been vetted by pediatric emergency technicians as well so that you know that the information you’re getting on that website is the same as what we would tell you if you came to the emergency department to be seen.”
Hutchings stresses that HEAL isn’t meant to be a substitute for the hospital and encourages parents to bring their kids to emergency if they feel they need to.