Service Alberta wants to clear up some misconceptions about the stoppage of mailed out reminders to renew vehicle registrations.
The province will no longer send out the yearly reminders to renew your vehicle registration or when your license is almost at expiry.
A one-time phone call is being made to every Albertan with a registered vehicle to fill you in on the change but some are concerned about the company that is making the calls.
Service Alberta Spokesperson Tina Faiz says she’s heard concerns about your information crossing the border but says there is absolutely no need to worry about your information.
“The protections of Albertans information is a responsibility that we take very seriously and the contract we have with this vendor clearly states the phone numbers can only be used for this particular service,” explains Faiz. “The vendor cannot use the phone numbers for any other purpose and you can rest assure that your information is safe and only being used for this particular case.”
She says the switch saves three-million dollars a year and anyone worried about missing their renewal should create a yearly alert in their phone because their registration expires on the same day each year.
“The automated phone call that Albertans are receiving is a one-time call to ensure that we reach out to every Albertan to let them know that the government has switched from paper to email reminders for vehicle registration and license renewals,” explains Faiz.
She adds the one-time robocall contract, with Twilio.com, is worth $40,000, which was the lowest price among the other companies they looked into.
The Wildrose party claims many Albertans have been getting ticketed for expired registration due to the switch.
Wildrose critic Wayne Anderson says too many people are being hit with tickets by police that carry fines of up to $310 for driving with expired registrations.
If you don’t want to make a reminder in your phone, you can sign up for electronic reminders on the Service Alberta website. (twd)