I’ve done a lot of airline stories in my career, some of them from personal experience, some of them from yours.
I’ve been in situations where people had to be bumped from flights and accepted money or travel bonuses, but I’ve never seen a situation before where a person was bumped from a flight literally to the point where they were dragged kicking and screaming down the aisle.
Four people, already seated on a United flight in Chicago, who had paid for their seats, were ordered off the plane so airline employees could get to the next stop.
I still do not understand why airlines are allowed to overbook.
We were promised overbooking compensation would be covered in a passenger’s bill of rights, which has yet to materialize.
Forget the compensation, how about making overbooking illegal?
How can you sell seats you don’t have?
As for the man dragged off the plane, an airline official says he supports the way employees handled the incident.
I wonder if a judge will.
Let me know what you think.